Can I receive money from family and friends?Yes, where supported for your account and compliant with applicable requirements and limits.
Can someone else fund my USD account?This depends on the applicable account and funding rules. Where third-party funding is permitted, source-of-funds and transaction monitoring checks may still apply.
Can I receive my salary in USD?Where supported, legitimate salary or employment income may be received, subject to applicable requirements and limits.
Can I use my personal USD account for my business?A personal account should not be used for business or commercial activity where such use is not permitted. Confirm whether a corporate account is more appropriate.
Why was my transaction flagged even though it was below the limit?Limits are only one part of the review process. Expected income, source of funds, transaction history, frequency, purpose and other checks may also be considered.
What happens if my transaction is flagged?You may be asked for additional information or documents, such as proof of source or purpose of funds.
Does being flagged mean I have done something wrong?Not necessarily. A transaction may be flagged simply because additional information is needed to complete the required review.
Can I send USD to an NGN bank account?Yes. USD can be converted to NGN for settlement into a Nigerian bank account, subject to applicable requirements and limits.
Can I convert my USD to EUR?Yes. USD can be converted to EUR for supported international transactions.
Can I convert USD to USDC?Yes, where the relevant payment rail is available for your account.
ImportantTransaction limits, supported use cases and review requirements may change based on regulatory requirements, product policies and risk controls. Being within a stated limit does not guarantee approval. Additional verification or documentation may be required where applicable.
