Terminated Cards

If your card was terminated, it could be due to several reasons, and there are steps you can take to address the situation:

Reasons for Card Termination

1. Fraud: If there are suspicious activities that suggest fraud, your card may be terminated as a security measure. This is to prevent further unauthorized transactions.
2. Compliance Issues: Non-compliance with the card issuer's terms and conditions can lead to termination. This could include engaging in prohibited transactions, etc.

Handling Remaining Balance

Any remaining balance on a terminated card will be refunded to your position with Miden. 

Preventing Future Termination

1. Financial Responsibility: Maintain good financial habits, such as paying balances on time and managing credit responsibly. This helps in maintaining a good relationship with the card issuer.
2. Comply with Terms and Conditions: Encourage customers to familiarize themselves with and adhere to the card's terms and conditions.
3. Update Contact Information: advise customers to keep their contact details (like phone number and address) up to date, This ensures they receive all communications and alerts, which is crucial for maintaining the account.
4. Monitor Account Activity: Regularly monitor your card transactions for any unauthorized activity and report them immediately. This can help in identifying and addressing fraud early.

If a card has been terminated, it's important to understand the specific reason for termination and take corrective measures if necessary. Maintaining an open line of communication with Miden through our support channels and complying with our policies is key to preventing future card termination.

NOTE:

Card holders should be advised to take it off subscription platforms and all reoccurring payment platform