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Miden User Guide

Last Update 5 months ago

View Wallet breakdown Resend WebHooks from the Dashboard Requesting a card to be unfrozen or unblocked Using the "All Cards" Filter Adding a new team member

User Rights and Permissions on MIDEN

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Last Update a year ago

At MIDEN, user roles are classified into three categories: 

  • Admin
  • User
  • Customer Service. 

Each role is associated with specific rights and permissions to access various features and functionalities within the platform.

Admin:

An admin has comprehensive control over the platform, granting access to all key features and functionalities. They can manage compliance, card operations, business accounts, and adding team members, ensuring efficient and secure operations. 

Permissions:

  1. View Dashboard


Compliance Module

  1. View and edit Business KYC page

  2. Add Director

  3. View list of Directors


Cards Module

  1. Create card

  2. View and export list of cards

  3. Freeze card

  4. Terminate card

  5. View Masked Pan

  6. Copy Masked Pan

  7. Unblock merchant

  8. Unblock merchant one time

  9. All Card transactions history

  10. Individual Card transactions history


Teams Module

  1. Add team Member

  2. View teams Page

  3. Block team Member


Business Accounts Module (If Activated for your business)

  1. Create virtual account

  2. View and export list of Naira virtual accounts

  3. View and export list of Naira collections


Payout Module (If Activated for your business)

  1. View and export payout list


Bills (If Activated for your business)

  1. View and export bills page


Invoice

  1. View the invoice page


Wallet

  1. View and export wallet history

  2. Add new wallet

  3. Send money (Bank Transfer and p2p)

  4. Convert NGN to USD

  5. Set wallet threshold (all currencies)


Setting

  1. Edit and view organization profile

  2. Update account password

  3. View Developer settings

  4. Alert setup

Organisation User Permissions
The Organisation User role has significant access to essential features needed for daily operations. Users with this role ensure that they can perform necessary tasks efficiently. If you require a User staff member to perform activities not listed here, kindly update the individual’s role to admin.

Permissions:

  1. View Dashboard


Cards Module

  1. View and export list of cards

  2. All Card transactions history

  3. Individual Card transactions history


Business Account Module

  1. View and export list of Naira virtual accounts

  2. View and export list of Naira collections


Payout Module (If Activated for your business)

  1. View and export payout list


Bill Module(If Activated for your business)

  1. View and export bills page


Invoice Module

  1. View the invoice page


Wallet

  1. View and export wallet history


Settings (If Activated for your business)

  1. Update account password

Customer Service Permissions

The list below captures the functionalities and permissions of the customer service role. If you require a customer service staff member to perform activities not listed here, kindly update the individual’s role to User or Admin.

Permissions

  1. View Dashboard


Cards Module

  1. See list of cards only

  2. View individuals card details and their transactions (Card pan cannot be unmasked by this user type)


Collections Module (If Activated for your business)

  1. View and export NGN collections list only


Payout Module (If Activated for your business)

  1. View and export list of Payouts


Wallet

  1. View Wallet transactions only (all currencies)


Settings (If Activated for your business)

  1. Update account password

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